ENHANCED TELECOM OPERATIONS MAP ETOM PDF

The enhanced Telecom Operations MapTM is an ongoing TM Forum initiative to deliver a. business process model or framework for use by service providers. Telecommunications management network. Enhanced Telecom Operations Map (eTOM) –. The business process framework. ITU-T Recommendation M Applying eTOM (enhanced Telecom Operations Map) Framework to Non- Telecommunications Service Companies – An.

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The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of a common enterprise-independent terminology for service management. The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry.

Virgin Media — How to gain agility, configurability and faster launch times. Coaching Services TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned operqtions class and the proper application of the standards, best practices and tools in the specific context of your project.

Background to eTOM

In other projects Operatuons Commons. Version 14 was published in May It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise. TM Forum Coaching compliments our training and certification program to help you make the link between eto, skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project.

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Business Process Framework (eTOM)

Case Studies Case study: Contact us General Inquiries: Business Process Framework eyom processes fall into three major process areas, [3] as shown in the diagram:. NovemberKuala Lumpur, Malaysia. Commons category link is on Wikidata. These levels opertaions a hierarchy, with each level encapsulating a group of processes at the next level of detail. By using this site, you agree to the Terms of Use and Privacy Policy. Conformance Certification Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.

Enhanced Telecom Operations Map

Check here to find out. The map also indicates the interaction between processes. Standards Telecommunications systems IT service management.

Reliance Communications — Agility enables self-service, satisfaction and savings. There have been many versions of eTOM. Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.

Get Involved Join the Frameworx Community discussion. In this manner the Business Process Framework map covers the whole value chain.

From Wikipedia, the free encyclopedia. It was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes.

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JanuaryDubai. The initial goal was to facilitate the creation of operahions network management products’. Easily access the knowledge and guidance that has helped hundreds of companies reduce cost, risk and time-to-market.

At the conceptual level, the framework has three major areas, reflecting major focuses within typical enterprises:. The graphic representation of a Business Process Framework eTOM model consists of rows and columns, the intersections of which denote specific business processes.

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The Business Process Framework eTOM is a standard maintained by the TM Forum[1] an association for service providers and their suppliers in the telecommunications and entertainment industries. This page was last edited on 11 Decemberat Courses now available at the click of a button. ZTE Corporation — Mapping a scalable smart-city solution. Handbook of Network and System Administration. Digital Transformation Asia What’s new View all news.

The development of the business process standardization for telecom service providers started with the founding of the TM Forum in Retrieved from ” https: Give yourself a competitive edge by taking courses and exams to gain Knowledge and Career Certification.

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