Buy Just Looking Thanks! by Alf Dunbar from Waterstones today! Click and Collect from your local Waterstones or get FREE UK delivery on orders over £ Find Just Looking Thanks! by Dunbar, Alf at Biblio. Uncommonly good collectible and rare books from uncommonly good booksellers. Just Looking Thanks DVD / Book. “Just looking Thanks!” “The straight-forward gui de to creating brilliant customer service”. When the You Are The Difference.

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I’d like to read this book on Kindle Don’t have a Kindle? The way a person feels does affect how they behave which in turn affects the results they achieve.

Notify me of follow-up comments by email. His training programme has been translated into 26 languages and is used by thousands of retailers across the globe. The retail world is at a crossroads. You Are The Difference works because not only does it help people to think differently about the customer, it also helps them to think differently about themselves and the service they give.

Amazon Second Chance Pass it on, trade it in, give it a second life. Amazon Music Stream millions of songs. His simple techniques are easy to follow and highly motivational.

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His simple techniques are convincing, easy to follow and highly motivational. Alf has astutely addressed the need for training at scale by making his steps easily accessible and repeatable for sales associates. Write a customer review. His unique and enthusiastic communication skills inspires and motivate people which in turn enhance their individual performance. The Marks and Spencer Outlet team found the Living our Customer First simple to understand and in using it felt more confident in selling to customers.


Withoutabox Submit to Film Festivals. LinkedIn Connect with us. Dunbad the 12th of April,a single jusg broadcast echoed around the airwaves of the Dunbaar States, delivering with it a message that would spark a tectonic shift in the course of the US economy; a catalyst that would […].

Amazon Restaurants Food delivery from local restaurants. Many of our customers comment kust the simple yet effective messages that the programme conveys and its’ simplicity is one of the strongest selling points – it works in any language.

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Order Digital Book/DVD : Electronic version – File DVD – “Just Looking Thanks!”

Follow Alf on Twitter. As someone who has many years’ experience in the retail trade, he is an ideal person to be able to coach and train on how to offer outstanding customer service, something we in John Lewis Aberdeen are striving for every time we acknowledge a customer. I can safely say that this is the most compelling programme I have come across in twenty years in retail. With Myagi we have developed my programme so people can learn on a tablet, iPhone or computer every day to help recap and master the loo,ing found in You Are The Difference.


June 16, February 21, Myagi. In his audiobook, Alf delivers very clear techniques and skills that can be used on any shop floor right away. Dominic Prendergast Retail Director ,ooking “Having worked in Retail for over 30 years and been totally committed to the customer, the challenge still remains for every person in our or any company to have that shared commitment.

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Just Looking Thanks!

This book is one of the best book I’ve read about communication in the luxury shops. English Choose a language for shopping. Amazon Inspire Digital Educational Resources. Creating a workplace where great people are banging down the door to work, should be the goal of any hiring manager.

Book – “Just Looking Thanks!”

Alexa Actionable Analytics for the Web. Product details Paperback Publisher: Incredible staff members not only continually redefine their own already exceptionally high […].

Alf gave staff the skills and confidence dunbat be able to deliver great customer service, by responding to the needs of individual customers rather than the traditional “one style fits” all approach.